Return-Policy
Returns
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You have [7] days from the date of delivery to request a return.
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To be eligible for a return, the item must be:
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Unused and in the same condition that you received it
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In the original packaging
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Accompanied by proof of purchase (receipt or order confirmation)
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Certain items are non-returnable, including:
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Gift cards
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Downloadable software/products
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Personal care or hygiene items
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Sale or clearance items (if applicable)
Refunds
Once we receive and inspect your returned item:
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We will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed to your original method of payment within [5–10 business days].
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Shipping costs are non-refundable (unless the return is due to our error).
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at:
Email: [Luxvado09@gmail.com]
Phone: [+91 9719646460]
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
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We recommend using a trackable shipping service.
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company — it may take some time before your refund is officially posted.
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Contact your bank.
If you’ve done all of this and still have not received your refund, please contact us at [luxvado09@gmail.com].
